“To always leave a client in a more productive pace than we found them in“
At VOS we believe in working with our clients to achieve mutual success, we define this as:
“Taking a client from one position and working with them to achieve significant change, increasing all team engagement and efficiencies, resulting in an improved operation ensuring substantial continuity of growth.”
Goals and challenges that can appear to be impossible or unrealistic can be reached, with the correct strategy, having an external unbiased perspective can allow us the clarity to break things down and the benefit of quickly making changes in bite-sized chunks.
Our life cycle with clients tend to follow a pattern, initially, we come as outsiders and cost, then we become an integral part of the business, team members, and finally an asset to be utilised in all future plans.
We do this through our open mentality and flexibility, our global experience means we can truly appreciate cultural differences and nuances, we don’t tell companies what to do, we seek to work with them to improve and remove situations.
Our experience allows us to review SOP’s and quickly eke out productive changes, based on short mid and long term goals, we like to under promise and over deliver and we feel that our client testimonials reflect that.
Our Team share several things, the common denominator being a positive mindset and the ability to adapt to whatever is asked of us, we truly believe in the power of a Team and we work tirelessly to help bring this culture into organisations regardless of their size.
Cross department training can be one of the most impactful areas of our work.
Respect equally plays a significant part in our DNA, respecting our clients, their values team members and objectives while totally committing our resources to achieve the client goal.
We welcome the opportunity to engage with you and to play a part in the continued success of your operation.
our unique review service
We believe that all business are different and have their own individual challenges, this review allows us to generate a
the clear feel of your business.
We offer a complete review service, which includes (but not limited to) the following
We will visit your premises, discuss your requirements and then carry out a thorough review of all policies and procedures, conduct sessions with different management levels and department members (based on your criteria).
We will then provide a detailed report and a clearly structured action plan.
From Good to Great
Train the trainer
All team Training
Increase sales Volume
Tailored Structured Sessions
All Team Meetings
One team, T.E.A.M.
Cost & Control Review
Hotel Services Update
Best Practices / Trends
Re design of operations
Sales, Marketing & Operations Budgets
Sales Reporting Systems
Commission Structure Financial Review